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public:8102_issue:cannot_change_user_type_using_updateuser_api

[V8] ISSUE: Cannot change user type of a user from AhsayOBM to AhsayACB using UpdateUser.do API

Article ID: 8102
Reviewed: 2021-01-27

Product Version:
AhsayCBS: Pre-8.5.0.63
OS: All platforms

Problem Description

The following error message is returned when trying to change the user type of an AhsayOBM to AhsayACB using the UpdateUser.do API.

For example:

API call: UpdateUser.do

JSON Post:

{
    "SysUser": "system",
    "SysPwd": "system",
    "LoginName": "username",
    "ClientType": "ACB"
}

JSON Return:

{
    "Status": "Error",
    "Message": "[UpdateUserProfile] ACB user can't have daily schedule in backup set, backupset_name",
    "ExptType": "com.ahsay.obs.core.dbs.DbsException"
}

Note: This issue will only occur for AhsayOBM account with daily schedule for any of its backup set(s).

Cause

This is a known issue with AhsayCBS version pre-8.5.0.63.

Resolution

To resolve the issue, patch the AhsayCBS application to version 8.5.0.63 or above. The instructions can be found by Clicking Here.

Keywords

UpdateUserProfile, UpdateUserProfile.do, external, api, UpdateUser, UpdateUser.do

public/8102_issue/cannot_change_user_type_using_updateuser_api.txt · Last modified: 2021/12/14 08:35 by anna.olalia

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