This is an old revision of the document!
Article ID:
8082
Reviewed:
31/07/2020
Product Version:
AhsayOBM : 8.3.4.0 or above
OS: Windows
When performing a VMware guest VM backup in VDDK mode on VMware vCenter/ESXi v5.0 and v5.1. The following error message is received in the backup report:
No. | Type | Timestamp | Log |
* | info | ... | ... |
* | erro | YYYY/MM/DD hh:mm:ss | Fail to connect VM disk by VDDK library" error: "VDDK Mode Error Virtual Machine = "VM/Hard disk" Reason = "Fail to connect VM disk by VDDK library. Error=Unknown |
* | ... | ... | ... |
The VMware VDDK 7 API used in AhsayOBM v8.3.4.0 or above no longer supports backup in VDDK mode for VMware vCenter/ESXi v5.0 and v5.1
To workaround this issue replace the current VDDK 7 API with VDDK 6 API. Download the VDDK v6 API files from here
However, after the changes have been made. AhsayOBM v8.3.4.0 or above installation will no longer support backup of VMware vCenter/ESXi v7 backup sets
VMware vCenter/ESXi, v5.0,v5.1, VDDK backup mode, VDDK 7 API