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public:8082_issue:fail_to_connect_vm_disk_by_vddk_library_error_unknown
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Table of Contents
ISSUE: Fail to connect VM disk by VDDK library. Error=Unknown (VMware VDDK backup)
Article ID:
8082
Reviewed:
31/07/2020
Product Version:
AhsayOBM : 8.3.4.0 or above
OS: Windows
Problem Description
When performing a VMware guest VM backup in VDDK mode on VMware vCenter/ESXi v5.0 and v5.1. The following error message is received in the backup report:
| No. | Type | Timestamp | Log |
| * | info | ... | ... |
| * | erro | YYYY/MM/DD hh:mm:ss | Fail to connect VM disk by VDDK library" error: "VDDK Mode Error Virtual Machine = "VM/Hard disk" Reason = "Fail to connect VM disk by VDDK library. Error=Unknown |
| * | ... | ... | ... |
Cause
The VMware VDDK 7 API used in AhsayOBM v8.3.4.0 or above no longer supports backup in VDDK mode for VMware vCenter/ESXi v5.0 and v5.1
Keywords
VMware vCenter/ESXi, v5.0,v5.1, VDDK backup mode, VDDK 7 API
public/8082_issue/fail_to_connect_vm_disk_by_vddk_library_error_unknown.1596419342.txt.gz · Last modified: 2020/08/03 09:49 by yuk.cheng