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- | ===== FAQ: How to recover my users.xml file from a previous backup on AhsayCBS? ===== | ||
- | <html><div class="content"> | ||
- | <b> | ||
- | Article ID: | ||
- | </b> | ||
- | 8081 | ||
- | <br/> | ||
- | <b> | ||
- | Reviewed: | ||
- | </b> | ||
- | 29/04/2020 | ||
- | <br/> | ||
- | <br/> | ||
- | <b> | ||
- | Product Version: | ||
- | </b> | ||
- | <br/> | ||
- | AhsayCBS: 8.1.0.0 or above | ||
- | <br/> | ||
- | OS: All platforms | ||
- | <br/> | ||
- | <br/> | ||
- | </html> | ||
- | ===== Description ===== | ||
- | <html> | ||
- | How can I recover a previous version of my users.xml file from a backup on AhsayCBS v8: | ||
- | <b> | ||
- | </b> | ||
- | <br/> | ||
- | <ul> | ||
- | <li><font color=black> | ||
- | If the current copy of my AhsayCBS users.xml file is corrupted? | ||
- | </font></li> | ||
- | <li><font color=black> | ||
- | If I accidentally deleted a backup user account from my AhsayCBS server? | ||
- | </font></li> | ||
- | <li><font color=black> | ||
- | If some of my backup user accounts are missing? | ||
- | </font></li> | ||
- | </ul> | ||
- | <b>Note:</b> | ||
- | <br/> | ||
- | A copy of the AhsayCBS user profile, users.xml file is compressed and backed locally to <b>%CBS_INSTALL%/conf/Backup</b> folder automatically at 6:00 AM daily (<b>format: dr-YYYY-MM-DD.zip</b>). The <b>dr-YYYY-MM-DD.zip</b> files are stored locally on AhsayCBS according to the following policy which keeps up to a maximum of 24 copies;7 daily copies, 5 copies - Monday of each week, 12 copies - 1st Monday of each Month. | ||
- | <br/><br/> | ||
- | If the <b>Auto Save</b> feature is enabled on AhsayCBS then the file will be uploaded to the Ahsay license server. <a class="postlink" href="http://download.ahsay.com/support/document/v8/guide_cbs_admin_v8.pdf"> | ||
- | For details refer to the Auto Save section in Chapter 5 of the AhsayCBS v8 Administrator's Guide </a><br/><br/> | ||
- | The <b>dr-YYYY-MM-DD.zip</b> contains a backup of all system configuration files in the following folders: | ||
- | <br/> | ||
- | <br/> | ||
- | <ol style="list-style-type: decimal"> | ||
- | <li><font color=black> | ||
- | <b> | ||
- | %CBS_INSTALL%/conf/ | ||
- | </b> | ||
- | </font></li> | ||
- | <li><font color=black> | ||
- | <b> | ||
- | %CBS_INSTALL%/system/obs/policies | ||
- | </b> | ||
- | </font></li> | ||
- | </ol> | ||
- | |||
- | </html> | ||
- | ===== Steps ===== | ||
- | <html> | ||
- | To recover the users.xml file, you need to extract the users.xml from a previous backup and copy it back to your | ||
- | <b> | ||
- | %CBS_INSTALL%/conf</b> folder. | ||
- | <br/> | ||
- | <ul> | ||
- | <li><font color=black> | ||
- | For AhsayCBS installation on Windows platform, you can use the | ||
- | <a class="postlink" href="http://www.7-zip.org/download.html"> | ||
- | 7-Zip | ||
- | </a> | ||
- | utility to extract the users.xml from the backup file | ||
- | <b> | ||
- | dr-YYYY-MM-DD.zip | ||
- | </b> | ||
- | <br/> | ||
- | |||
- | </font></li> | ||
- | <li><font color=black> | ||
- | For AhsayCBS installation on Linux / FreeBSD platform, you can use the | ||
- | <a class="postlink" href="http://www.gzip.org/"> | ||
- | gunzip | ||
- | </a> | ||
- | utility to extract the users.xml from the backup file | ||
- | <b> | ||
- | dr-YYYY-MM-DD.zip | ||
- | </b> | ||
- | </font></li> | ||
- | </ul> | ||
- | |||
- | <ol style="list-style-type: decimal"> | ||
- | <li><font color=black> | ||
- | Stop your AhsayCBS service. | ||
- | </font></li> | ||
- | <li><font color=black> | ||
- | Go to the | ||
- | <b> | ||
- | %CBS_INSTALL%/conf/Backup | ||
- | </b> | ||
- | folder and extract the users.xml file from the backup file | ||
- | <b> | ||
- | dr-YYYY-MM-DD.zip | ||
- | </b> | ||
- | . | ||
- | </font></li> | ||
- | <li><font color=black> | ||
- | Copy the | ||
- | <b> | ||
- | users.xml | ||
- | </b> | ||
- | file back to the | ||
- | <b> | ||
- | %CBS_INSTALL%/conf | ||
- | </b> | ||
- | folder. | ||
- | </font></li> | ||
- | <li><font color=black> | ||
- | Start your AhsayCBS service. | ||
- | </font></li> | ||
- | <li><font color=black> | ||
- | Login to AhsayCBS web management console using system account. | ||
- | </font></li> | ||
- | <li><font color=black> | ||
- | Got to [Backup / Restore]>[Users, Groups, & Policies]>[Backup User] to list your backup user accounts. | ||
- | </font></li> | ||
- | </ol> | ||
- | <br/> | ||
- | </html> | ||
- | ===== Keywords ===== | ||
- | Users, profile, recover, users.xml, corrupted, missing |