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Article ID:
8079
Reviewed:
12/04/2020
Product Version:
AhsayOBM / AhsayACB:7.3.0.0 or above
OS: All Plaforms
When adding either OneDrive or OneDrive for Business as a destination for a backup set the following error "Failed to get OAuth2Tokens after retrieved from OneDrive" is displayed on AhsayOBM/AhsayACB UI
This error is caused by the firewall on the AhsayOBM/AhsayACB machine blocking access to Microsoft IP addresses.
To resolve this issue, configure your firewall to allow out going connections to the following Microsoft IP addresses. <br>
Allow out going connections to the following Microsoft IP Addresses (40.126.9.* and 20.190.137.*): Example: 40.126.9.5 40.126.9.6 40.126.9.7 40.126.9.8 40.126.9.65 40.126.9.66 40.126.9.67 40.126.9.68 20.190.137.0 20.190.137.1 20.190.137.2 20.190.137.97 20.190.137.98 20.190.137.99
OneDrive, OneDrive For Business, OAuth2Tokens, firewall, blocked IP addresses