This is an old revision of the document!
Article ID:
8078
Reviewed:
21/04/2020
Product Version:
AhsayOBM : 8.1.0.0 or above
OS: Windows
When performing a MS Exchange 2013/2016/2019 mail level (EWS) backup, where the "Mailbox Search" role has already assigned to the user account used to login to MS Exchange, the following error message is received in the backup report:
No. | Type | Timestamp | Log |
* | ... | ... | ... |
* | info | ... | ... |
* | erro | YYYY/MM/DD hh:mm:ss |
User \"Administrator\" does not have permissions to list mailbox. Please assign \"Mailbox Search\" role to this user. Message from Office 365: The application is missing a linked account for RBAC
roles, or the linked account has no RBAC role assignments, or the calling users account is logon disabled., caused by [bK] The application is missing a linked account for RBAC roles, or the linked account has no RBAC role assignments, or the calling users account is logon disabled. |
* | ... | ... | ... |
This error can occur if the username used to login to the MS Exchange 2013/2016/2019 server does not contain the domain, for example just using administrator instead of the correct username format administrator@mail-server.com
To resolve the issue.
mailbox search, list mailbox, ews, linked roles, RBAC