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public:8078_issue:exchange_mail_level_ews_backup_please_assign_mailbox_search_role_to_this_user [2020/04/21 15:26] yuk.cheng [Resolution] |
public:8078_issue:exchange_mail_level_ews_backup_please_assign_mailbox_search_role_to_this_user [2020/09/18 16:11] edward.chan |
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<td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle"> | <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle"> | ||
<font color="#FF0000"> | <font color="#FF0000"> | ||
- | User \"Administrator\" does not have permissions to list mailbox. Please assign \"Mailbox Search\" role to this user. Message from Office 365: The application is missing a linked account for RBAC | + | User \"Administrator\" does not have permissions to list mailbox. Please assign \"Mailbox Search\" role to this <br> |
- | <br> | + | user. Message from Office 365: The application is missing a linked account for RBAC roles, or the linked account <br> |
- | roles, or the linked account has no RBAC role assignments, or the calling users account is logon disabled., caused by [bK] The application is missing a linked account for RBAC | + | has no RBAC role assignments, or the calling users account is logon disabled., caused by [bK] The application <br> |
- | <br> | + | is missing a linked account for RBAC roles, or the linked account has no RBAC role assignments, or the calling <br> |
- | roles, or the linked account has no RBAC role assignments, or the calling users account is logon disabled. | + | users account is logon disabled. |
<br/> | <br/> | ||
</font> | </font> | ||
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===== Cause ===== | ===== Cause ===== | ||
<html> | <html> | ||
- | This error can occur if the username used to login to the MS Exchange 2013/2016/2019 server does not contain the domain, for example just using <b>administrator</b> instead of the correct username format <b>administrator@mail-server.com</b> | + | This error can occur if the username used to login to the MS Exchange 2013/2016/2019 server does not contain the domain, for example just using <b>administrator</b> instead of the correct username format <b>administrator@mail-server.com</b>. |
</html> | </html> | ||
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===== Resolution ===== | ===== Resolution ===== | ||
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- | <font color=black>To resolve the issue.<font> | + | <font color=black>To resolve the issue, please refer to the following steps.<font> |
<ol> | <ol> | ||
<li> | <li> | ||
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<li> | <li> | ||
- | <font color=black>Update the MS Exchange username using the correct format, i.e. <b>administrator@mail-server.com</b>. <font> | + | <font color=black>Update the MS Exchange username using the correct format, e.g. <b>administrator@mail-server.com</b>. <font> |
+ | <br> | ||
+ | <br> | ||
</li> | </li> | ||
<img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=:public:8078_issue:8078_ews.png"> | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=:public:8078_issue:8078_ews.png"> |