public:8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision Last revision Both sides next revision | ||
|
public:8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403 [2020/11/18 00:32] edward.chan |
public:8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403 [2020/11/18 01:07] edward.chan |
||
|---|---|---|---|
| Line 35: | Line 35: | ||
| Example: Warning on AhsayCBS web console when creating a Run On Server (Agentless) backup set<br> | Example: Warning on AhsayCBS web console when creating a Run On Server (Agentless) backup set<br> | ||
| <br> | <br> | ||
| - | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=:public:8077_ews403_error.png"/> | + | <img style="width:50%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=:public:8077_ews403_error.png"/> |
| </html> | </html> | ||
| ===== Cause ===== | ===== Cause ===== | ||
| <html> | <html> | ||
| - | The message is returned by Microsoft Office 365, it occurs when the IP address of the AhsayCBS, AhsayOBM, or AhsayACB machine where the Office 365 backup set is been created has not been added to the <b>IP Allowed List</b> under the <b>Connection Filter</b> in the Microsoft Office 365. | + | This issue can occurs when the IP address of the AhsayCBS server, AhsayOBM / ACB client computer where the Office 365 backup set was being created has not been added to the "IP Allowed List" under the "Connection Filter" in the Microsoft Office 365. |
| </html> | </html> | ||
| Line 46: | Line 46: | ||
| ===== Resolution ===== | ===== Resolution ===== | ||
| <html> | <html> | ||
| - | To resolve this issue add the IP address of the AhsayCBS, AhsayOBM, or AhsayACB machine where the backup set is created to the IP Allowed List. | + | To resolve this issue, add the IP address of the AhsayCBS server, AhsayOBM / ACB computer (where the backup set was being created) to the "IP Allowed List". |
| <ol> | <ol> | ||
| <li> | <li> | ||
| - | <font color=black>Login to office 365, click on Admin icon to access to Microsoft 365 admin center</font> | + | <font color=black>Login to office 365, click on Admin icon to access to Microsoft 365 admin center. |
| + | <br> | ||
| + | <br> | ||
| + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-01.png"></font> | ||
| </li> | </li> | ||
| - | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-01.png"> | ||
| - | <br> | ||
| <br> | <br> | ||
| + | |||
| <li> | <li> | ||
| - | <font color=black>Then click on Exchange to access the Exchange admin center</font> | + | <font color=black>Click on Exchange to access the Exchange admin center |
| + | <br> | ||
| + | <br> | ||
| + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-02.png"></font> | ||
| </li> | </li> | ||
| - | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-02.png"> | ||
| - | <br> | ||
| <br> | <br> | ||
| + | |||
| <li> | <li> | ||
| - | <font color=black>Click on connection filter</font> | + | <font color=black>Click on connection filter |
| + | <br> | ||
| + | <br> | ||
| + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-03.png"> | ||
| + | </font> | ||
| </li> | </li> | ||
| - | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:80767_O365-03.png"> | ||
| - | <br> | ||
| <br> | <br> | ||
| + | |||
| <li> | <li> | ||
| - | <font color=black>Click on the pencil icon to edit the default connection filter policy</font> | + | <font color=black>Click on the pencil icon to edit the default connection filter policy |
| + | <br> | ||
| + | <br> | ||
| + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-04.png"> | ||
| + | </font> | ||
| </li> | </li> | ||
| + | <br> | ||
| - | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-04.png"> | ||
| - | <br> | ||
| - | <br> | ||
| <li> | <li> | ||
| <font color=black>Under the IP Allow list, click the + sign to add your IP address and click [Save] | <font color=black>Under the IP Allow list, click the + sign to add your IP address and click [Save] | ||
| + | <br> | ||
| + | <br> | ||
| + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-05.png"> | ||
| </font> | </font> | ||
| </li> | </li> | ||
| + | </ol> | ||
| - | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-05.png"> | + | Refer to the following Microsoft Document for more details: |
| - | + | <br> | |
| - | </ol> | + | <a href="https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/configure-the-connection-filter-policy?view=o365-worldwide">https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/configure-the-connection-filter-policy?view=o365-worldwide</a> |
| - | + | ||
| - | <br/><br/> | + | |
| - | <a class="postlink" href="https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/configure-the-connection-filter-policy?view=o365-worldwide"> | + | |
| - | Please refer to the Microsoft Documentation for details</a> | + | |
| </html> | </html> | ||
| ===== Keywords ===== | ===== Keywords ===== | ||
| - | response code = 403, connection filter, allow IP address, whitelist, Forbidden | + | response, 403, connection filter, allow, ip, addr, address, whitelist, forbidden |
public/8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403.txt · Last modified: 2021/12/14 02:04 by anna.olalia