✎ [V8] ISSUE: You do not have permission to perform this action or access this resource. 403 Forbidden (Office 365 restore) [Ahsay Wiki]

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===== [V8] ISSUE: You do not have permission to perform this action or access this resource. 403 Forbidden (Office 365 restore) =====

<html>
 <b>
  Article ID:
 </b>
 8074
 <br/>
 <b>
  Reviewed:
 </b>
 2020-04-14
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayCBS / AhsayOBM / AhsayACB: 8.1.0.0 to 8.x
 <br/>
 OS: Windows
</html>


===== Problem Description =====
<html>
When performing an Office 365 restore of items OneDrive and or SharePoint, the following warning message is received in the restore report:
 <br>
 <table border="0" cellpadding="0" cellspacing="0" width="850">
  <tr>
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    No.
   </td>
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    Type
   </td>
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    Timestamp
   </td>
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    Log
   </td>
  </tr>
  <tr>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    *
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    ...
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    ...
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    ...
   </td>
  </tr>
  
  <tr>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    *
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
     <font color=#0040FF>warn</font>
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
     <font color=#0040FF>YYYY/MM/DD
     hh:mm:ss</font>
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
   <font color=#0040FF>Fail to update File "/directory/folder/file", Reason = "Access denied. You do not have permission
   <br>
     to perform this action or access this resource. 403 Forbidden" </font>
   </td>
  </tr>
  <tr>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    *
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    ...
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    ...
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    ...
   </td>
  </tr>
 </table>
</html>

===== Cause =====
This warning is returned by Office 365, indicating the "Allow users to run custom script" is disabled.


===== Resolution =====
<html>
To resolve this issue, enable the "allow custom script" option on the Office 365 domain. &nbsp; Refer to the following Microsoft Document for details on how to enable such option:
<br>
<br>
<a href="https://docs.microsoft.com/en-us/sharepoint/allow-or-prevent-custom-script">https://docs.microsoft.com/en-us/sharepoint/allow-or-prevent-custom-script</a>
</html>
===== Keywords =====
office 365, SharePoint, access denied, 403 forbidden, permission, custom script
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