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public:8073_your_changes_conflict_with_those_made_concurrently_by_another_user [2020/04/14 16:04] yuk.cheng created |
public:8073_your_changes_conflict_with_those_made_concurrently_by_another_user [2021/12/14 01:34] (current) anna.olalia |
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- | ===== ISSUE: "Save Conflict. Your changes conflict with those made concurrently by another user. If you want your changes to be applied, click Back in your Web browser, refresh the page, and resubmit your changes. 409 Conflict" (Office 365 restore) ===== | + | ===== [V8] ISSUE: Your changes conflict with those made concurrently by another user. If you want your changes to be applied ... 409 Conflict (Office 365 restore) ===== |
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- | 14/04/2020 | + | 2020-04-14 |
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- | AhsayCBS /AhsayOBM / AhsayACB: 8.1.0.0 or above | + | AhsayCBS / AhsayOBM / AhsayACB: 8.1.0.0 to 8.x |
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- | OS: All Plaforms | + | OS: All platforms |
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===== Problem Description ===== | ===== Problem Description ===== | ||
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- | When performing an Office 365 restore of items to OneDrive and or SharePoint, the following error message is received in the restore report: | + | When performing an Office 365 restore of items to OneDrive or SharePoint, the following error message is received in the restore report: |
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<table border="0" cellpadding="0" cellspacing="0" width="850"> | <table border="0" cellpadding="0" cellspacing="0" width="850"> | ||
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<td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle"> | <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle"> | ||
- | <font color=#FF0000>Fail to restore "Office 365/Site Collections/D901_incorp-my.sharepoint.com%2fpersonal%2fshortcut_incorp_biz/D101_Lists and Libraries/master_inventory.xls", | + | <font color=#FF0000>Fail to restore "Office 365/Site Collections/sharepoint.hostname%2fpersonal%2fshortcut_path/directory/file", |
- | <br> | + | <br>Reason = "Save Conflict. Your changes conflict with those made concurrently by another user. If you want your changes |
- | Reason = "Save Conflict. Your changes conflict with those made concurrently by another user. | + | <br>to be applied, click Back in your Web browser, refresh the page, and resubmit your changes. 409 Conflict"</font> |
- | <br> | + | |
- | If you want your changes to be applied, click Back in your Web browser, refresh the page, and resubmit your changes. 409 Conflict"</font> | + | |
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</tr> | </tr> | ||
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===== Cause ===== | ===== Cause ===== | ||
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- | This error message is returned by Office 365, it indicates the affected OneDrive / SharePoint item(s) are been edited online. | + | This error message is returned by Office 365, indicating that the affected OneDrive / SharePoint item are currently being edited online. |
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<ol> | <ol> | ||
- | <li><font color=black>Contact the 0ffice 365 user to stop online editing of the affected items.<font></li> | + | <li><font color=black>Contact the 0ffice 365 user to stop editing the affected item(s) online. |
- | or | + | <br> |
- | <li><font color=black>Try to do the restore of the affected items again or at a later time.<font></li> | + | <br> |
+ | or<font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Perform the restore at a later time when the user are not editing the affected item(s) online.<font></li> | ||
</ol> | </ol> | ||
</html> | </html> |