public:8069_issue:the_message_exceeds_the_maximium_supported_size_when_performing_a_ms_exchange_mail_level_restore
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public:8069_issue:the_message_exceeds_the_maximium_supported_size_when_performing_a_ms_exchange_mail_level_restore [2020/04/03 14:54] yuk.cheng [Resolution] |
public:8069_issue:the_message_exceeds_the_maximium_supported_size_when_performing_a_ms_exchange_mail_level_restore [2021/12/13 22:50] (current) anna.olalia |
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| - | ===== ISSUE: Error "Message = The message exceeds the maximum supported size. Cannot save changes made to an item to store." When performing an MS Exchange mail level restore ===== | + | ===== [V8] ISSUE: The message exceeds the maximum supported size. Cannot save changes made to an item to store (MS Exchange mail level restore) ===== |
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| Reviewed: | Reviewed: | ||
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| - | 03/04/2020 | + | 2020-04-03 |
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| </b> | </b> | ||
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| - | AhsayOBM: 8.1.0.0 or above | + | AhsayOBM: 8.1.0.0 to 8.x |
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| OS: Windows | OS: Windows | ||
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| ===== Problem Description ===== | ===== Problem Description ===== | ||
| <html> | <html> | ||
| - | When performing an MS Exchange 2013/2016/2019 mail level (EWS backup set) restore, the following error is encountered: | + | When performing an MS Exchange 2013 / 2016 / 2019 mail level (EWS backup set) restore, the following error is displayed: |
| - | <br> | + | |
| - | <br> | + | |
| - | <i>[erro][Restorer.run] Path=C:\Program Files\AhsayOBM\bin\Microsoft Exchange\Mailboxes\JoeB@ahsay.com\Inbox\bugfixes\AAMkADUxNjhkODg1LWFlNDQtNDljNS1iNTMzLTQ3N2Q5YjRlZGVhNwBGAAAAAAAtQ%2B7WX6hwQptsGViTE4fABwA%2BwxyUxB%2BwRJavUCIvAGz4AAA4PiD%2BAADlBtLq%2F4Throwable= [N] [ServiceException] Message = The message exceeds the maximum supported size., Cannot save changes made to an item to store., response code = ErrorMessageSizeExceeded</i> | + | |
| <br> | <br> | ||
| + | |||
| + | <table border="0" cellpadding="0" cellspacing="0" width="850"> | ||
| + | <tr> | ||
| + | <td style="BACKGROUND-COLOR: white"> | ||
| + | <font size=2 color=black><p style="font-family:courier;"> | ||
| + | [erro][Restorer.run] Path=C:\Program Files\AhsayOBM\bin\Microsoft<br> | ||
| + | Exchange\Mailboxes\JoeB@ahsay.com\Inbox\bugfixes\AAMkADUxNjhkODg1LWFlNDQtNDljNS1iNTMzLTQ3N2Q5YjRlZGVhNwBGAAAAAAA | ||
| + | tQ%2B7WX6hwQptsGViTE4fABwA%2BwxyUxB%2BwRJavUCIvAGz4AAA4PiD%2BAADlBtLq%2F4Throwable= [N] [ServiceException] Message = The message exceeds the maximum supported size., Cannot save changes made to an item to store., response code = ErrorMessageSizeExceeded</i> | ||
| + | <br> | ||
| + | |||
| + | </td> | ||
| + | </tr> | ||
| + | </table> | ||
| </html> | </html> | ||
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| <ol> | <ol> | ||
| - | <li><font color=black>Login to the MS Exchange Server.</font></li> | + | <li><font color=black>Login to the MS Exchange Server.</font></li><br> |
| - | <li><font color=black>Open Exchange Management Shell.</font></li> | + | <li><font color=black>Open Exchange Management Shell.</font></li><br> |
| - | <li><font color=black>Run the following commands to increase the message size limits to 150MB.</font></li> | + | <li><font color=black>Run the following cmdlet to increase the message size limits to 150MB. |
| - | </ol> | + | |
| - | <i> | + | |
| - | <li>Set-TransportConfig -MaxReceiveSize 150MB -MaxSendSize 150MB</li> | + | |
| - | <li>Get-SendConnector | Set-SendConnector -MaxMessageSize 150MB</li> | + | |
| - | <li>Get-ReceiveConnector | Set-ReceiveConnector -MaxMessageSize 150MB</li> | + | |
| - | <li>Get-Mailbox | Set-Mailbox -MaxSendSize 150MB -MaxReceiveSize 150MB</li> | + | |
| - | </i> | + | |
| <br> | <br> | ||
| <br> | <br> | ||
| - | <a href="https://docs.microsoft.com/en-us/exchange/configure-client-specific-message-size-limits-exchange-2013-help?redirectedfrom=MSDN">For detail please refer to the following Microsoft document</a></font></li> | + | >Set-TransportConfig -MaxReceiveSize 150MB -MaxSendSize 150MB<br><br> |
| + | >Get-SendConnector | Set-SendConnector -MaxMessageSize 150MB<br><br> | ||
| + | >Get-ReceiveConnector | Set-ReceiveConnector -MaxMessageSize 150MB<br><br> | ||
| + | >Get-Mailbox | Set-Mailbox -MaxSendSize 150MB -MaxReceiveSize 150MB<br> | ||
| + | </font></li> | ||
| + | <br> | ||
| + | |||
| + | For details, refer to the following Microsoft document. | ||
| + | <br> | ||
| + | |||
| + | <a href="https://docs.microsoft.com/en-us/exchange/configure-client-specific-message-size-limits-exchange-2013-help?redirectedfrom=MSDN">https://docs.microsoft.com/en-us/exchange/configure-client-specific-message-size-limits-exchange-2013-help?redirectedfrom=MSDN</a></font></li> | ||
| </html> | </html> | ||
public/8069_issue/the_message_exceeds_the_maximium_supported_size_when_performing_a_ms_exchange_mail_level_restore.1585896858.txt.gz · Last modified: 2020/04/03 14:54 by yuk.cheng