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public:8069_issue:the_message_exceeds_the_maximium_supported_size_when_performing_a_ms_exchange_mail_level_restore [2020/04/03 14:50] yuk.cheng created |
public:8069_issue:the_message_exceeds_the_maximium_supported_size_when_performing_a_ms_exchange_mail_level_restore [2020/11/17 20:04] edward.chan |
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- | ===== ISSUE: Error "Message = The message exceeds the maximum supported size. Cannot save changes made to an item to store." When performing an MS Exchange mail level restore ===== | + | ===== ISSUE: The message exceeds the maximum supported size. Cannot save changes made to an item to store (MS Exchange mail level restore) ===== |
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===== Problem Description ===== | ===== Problem Description ===== | ||
<html> | <html> | ||
- | When performing an MS Exchange 2013/2016/2019 mail level (EWS backup set) restore, the following error is encountered: | + | When performing an MS Exchange 2013 / 2016 / 2019 mail level (EWS backup set) restore, the following error is displayed: |
- | <br> | + | |
- | <br> | + | |
- | <i>[erro][Restorer.run] Path=C:\Program Files\AhsayOBM\bin\Microsoft Exchange\Mailboxes\JoeB@ahsay.com\Inbox\bugfixes\AAMkADUxNjhkODg1LWFlNDQtNDljNS1iNTMzLTQ3N2Q5YjRlZGVhNwBGAAAAAAAtQ%2B7WX6hwQptsGViTE4fABwA%2BwxyUxB%2BwRJavUCIvAGz4AAA4PiD%2BAADlBtLq%2F4Throwable= [N] [ServiceException] Message = The message exceeds the maximum supported size., Cannot save changes made to an item to store., response code = ErrorMessageSizeExceeded</i> | + | |
<br> | <br> | ||
+ | |||
+ | <table border="0" cellpadding="0" cellspacing="0" width="850"> | ||
+ | <tr> | ||
+ | <td style="BACKGROUND-COLOR: white"> | ||
+ | <font size=2 color=black><p style="font-family:courier;"> | ||
+ | [erro][Restorer.run] Path=C:\Program Files\AhsayOBM\bin\Microsoft<br> | ||
+ | Exchange\Mailboxes\JoeB@ahsay.com\Inbox\bugfixes\AAMkADUxNjhkODg1LWFlNDQtNDljNS1iNTMzLTQ3N2Q5YjRlZGVhNwBGAAAAAAA | ||
+ | tQ%2B7WX6hwQptsGViTE4fABwA%2BwxyUxB%2BwRJavUCIvAGz4AAA4PiD%2BAADlBtLq%2F4Throwable= [N] [ServiceException] Message = The message exceeds the maximum supported size., Cannot save changes made to an item to store., response code = ErrorMessageSizeExceeded</i> | ||
+ | <br> | ||
+ | |||
+ | </td> | ||
+ | </tr> | ||
+ | </table> | ||
</html> | </html> | ||
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<ol> | <ol> | ||
- | <li><font color=black>Login to the MS Exchange Server.</font></li> | + | <li><font color=black>Login to the MS Exchange Server.</font></li><br> |
- | <li><font color=black>Open Exchange Management Shell.</font></li> | + | <li><font color=black>Open Exchange Management Shell.</font></li><br> |
- | <li><font color=black>Run the following commands to increase the message size limits to 150MB.</font></li> | + | <li><font color=black>Run the following cmdlet to increase the message size limits to 150MB. |
- | </ol> | + | <br> |
- | <i> | + | <br> |
- | <li>Set-TransportConfig -MaxReceiveSize 150MB -MaxSendSize 150MB</li> | + | >Set-TransportConfig -MaxReceiveSize 150MB -MaxSendSize 150MB<br><br> |
- | <li>Get-SendConnector | Set-SendConnector -MaxMessageSize 150MB</li> | + | >Get-SendConnector | Set-SendConnector -MaxMessageSize 150MB<br><br> |
- | <li>Get-ReceiveConnector | Set-ReceiveConnector -MaxMessageSize 150MB</li> | + | >Get-ReceiveConnector | Set-ReceiveConnector -MaxMessageSize 150MB<br><br> |
- | <li>Get-Mailbox | Set-Mailbox -MaxSendSize 150MB -MaxReceiveSize 150MB</li> | + | >Get-Mailbox | Set-Mailbox -MaxSendSize 150MB -MaxReceiveSize 150MB<br> |
- | </i> | + | </font></li> |
+ | <br> | ||
+ | |||
+ | For details, refer to the following Microsoft document. | ||
+ | <br> | ||
+ | <a href="https://docs.microsoft.com/en-us/exchange/configure-client-specific-message-size-limits-exchange-2013-help?redirectedfrom=MSDN">https://docs.microsoft.com/en-us/exchange/configure-client-specific-message-size-limits-exchange-2013-help?redirectedfrom=MSDN</a></font></li> | ||
</html> | </html> | ||