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public:8069_issue:the_message_exceeds_the_maximium_supported_size_when_performing_a_ms_exchange_mail_level_restore
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[V8] ISSUE: The message exceeds the maximum supported size. Cannot save changes made to an item to store (MS Exchange mail level restore)
Article ID:
8069
Reviewed:
2020-04-03
Product Version:
AhsayOBM: 8.1.0.0 to 8.x
OS: Windows
Problem Description
When performing an MS Exchange 2013 / 2016 / 2019 mail level (EWS backup set) restore, the following error is displayed:
|
[erro][Restorer.run] Path=C:\Program Files\AhsayOBM\bin\Microsoft |
Cause
This issue can occur on a MS Exchange server if message size limits have not been setup correctly. The default message size settings are usually 30MB.
Resolution
To resolve this issue, update the message size limits on the affected MS Exchange server:
- Login to the MS Exchange Server.
- Open Exchange Management Shell.
- Run the following cmdlet to increase the message size limits to 150MB.
>Set-TransportConfig -MaxReceiveSize 150MB -MaxSendSize 150MB
>Get-SendConnector | Set-SendConnector -MaxMessageSize 150MB
>Get-ReceiveConnector | Set-ReceiveConnector -MaxMessageSize 150MB
>Get-Mailbox | Set-Mailbox -MaxSendSize 150MB -MaxReceiveSize 150MB
For details, refer to the following Microsoft document.
https://docs.microsoft.com/en-us/exchange/configure-client-specific-message-size-limits-exchange-2013-help?redirectedfrom=MSDN
Keywords
mail level, EWS, restore, message, size, limit, mailbox
public/8069_issue/the_message_exceeds_the_maximium_supported_size_when_performing_a_ms_exchange_mail_level_restore.txt · Last modified: 2021/12/13 22:50 by anna.olalia