✎ [V8] FAQ: How to force another Auto Update on AhsayOBM / ACB clients [Ahsay Wiki]

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
===== [V8] FAQ: How to force another Auto Update on AhsayOBM / ACB clients   =====

<html>
 <b>
  Article ID:</b>
  8051
 <br/>
 <b>
  Reviewed:</b> 2022-02-28
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayACB / AhsayOBM: 8.1 to 8.x
 <br/>
 OS: All platforms
</html>


===== Description =====
<html>
This document contains instruction on how to force another Auto Update on backup client agents when AhsayCBS remains the same version. 
<br>
<br>
 <u>
  Example</u>:
 <br/>
For example, your AhsayCBS currently runs on version 8.5.4.86, you have made some modification (e.g. branding changes) to the client application (version 8.5.4.86), and want to push the latest changes automatically to all your client software via Auto Update (AUA) without user interaction. 
<br/>
 <br/>
 <b>Requirements:</b>
<ul>
<li><font color=black>
    The Auto Update function has already been enabled on AhsayCBS.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB user account is selected for Auto Update on AhsayCBS.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB client machine must be powered on.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB client machine must be connected to the internet.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB scheduler services on the client machine must be running.
   <br/>
</font></li>

<li><font color=black>
    The AhsayOBM / ACB application GUI on the client machine must be closed.
</font></li>
<li><font color=black>
    The <b>home.txt</b> file on AhsayOBM / ACB client machine contains the correct path of the <b>.obm</b> or <b>.acb</b> folder.
   <br/>
</font></li>
<li><font color=black>AhsayOBM on Linux/FreeBSD the <b>RunConfigurator.sh</b> script must closed.<br/>
</font></li>
<li><font color=black>Antivirus or firewall must allow the updated application binary files to complete the download onto the AhsayOBM/ACB machine.<br/>
</font></li>
 <br/>
 <b>Limitations:</b>

<li><font color=black>
    Auto Update is not supported for AhsayOBM installed on either Synology or QNAP NAS devices.
   <br/>
</font></li>
</ul></html>




===== Steps =====
<html>
 To force another update to the AhsayOBM / ACB clients:
 <br/>
 <ol>
  <li><font color=black>
   Create a copy of %CBS_HOME%\download\liveUpdate\index.xml for backup purposes.
   <br/><br/><br/>
  </font></li>
  
  <li><font color=black>
   Edit the "index.xml" file with a text editor.
   <br/><br/><br/>
  </font></li>
  
  <li><font color=black>
   For AhsayACB users, search for:   &lt;AutoUpdate product="acb" and modify "version=" then increment the "version" variable by one revision version. You may need to repeat the search and replace if the version you are modifying occurs more than once.
   <br/>
   <br/>
   <u>
    For example</u>:
   <br/>
   Assuming AhsayCBS is on 8.5.4.86, search for:
   <br/><br>
   <i>
    &lt;AutoUpdate product="acb" version="8.5.4.86" compatible="8.x.x.x" host="" edition name="%ACB_FULL_NAME_SYSTEM%"&gt;
   </i>
   <br/>
   <br/>

    Increment the "version" variable "8.5.4.86" by one revision version to "8.5.4.87":
    <br/><br>
    <i>
    &lt;AutoUpdate product="acb" <font color=red>version="8.5.4.87"</font> compatible="8.x.x.x" host="" edition name="%ACB_FULL_NAME_SYSTEM%"&gt;
   </i>
   <br/>
   <br/>

   <font color=red>Important:</font>
<br>
   It is not recommend to repeatedly rebuild client and increment the version variable (e.g. continuously creating your own version), as the new "version number" that you have created may then be larger than the next official AhsayCBS release, which can cause future AUA upgrade problem.
   <br/>
   <br/>
Also, a sub-revision version, such as "8.5.4.86.1" is invalid.
<br>
<br>
<br>
  </font></li>
  
  
  
  <li><font color=black>
   For AhsayOBM users, search for:   &lt;AutoUpdate product="obm" and modify "version=" then increment the "version" variable by one revision version. You may need to repeat the search and replace if the version you are modifying occurs more than once.
   <br/>
   <br/>
   <u>
    For example</u>:
   <br/>
   Assuming AhsayCBS is on 8.5.4.86, search for:
   <br/><br>
   <i>
    &lt;AutoUpdate product="obm" version="8.5.4.86" compatible="8.x.x.x" host="" edition name="%OBM_FULL_NAME_SYSTEM%"&gt;
   </i>
   <br/>
   <br/>

    Increment the "version" variable "8.5.4.86" by one revision version to "8.5.4.87":
    <br/><br>
    <i>
    &lt;AutoUpdate product="obm" <font color=red>version="8.5.4.87"</font> compatible="8.x.x.x" host="" edition name="%OBM_FULL_NAME_SYSTEM%"&gt;
   </i>
   <br/>
   <br/>

   <font color=red>Important:</font>
<br>
   It is not recommended to repeatedly rebuild the client and increment the version variable (e.g. continuously creating your own version), as the new "version number" that you have created may then be larger than the next official AhsayCBS release, which can cause future AUA upgrade problem.
   <br/>
   <br/>
Also, a sub-revision version, such as "8.5.4.86.1" is invalid.
<br>
<br>
<br>
  </font></li>
  
  
  <li><font color=black>
   Save the changes to the index.xml file.
   <br/><br/><br>
  </font></li>
  
  
  <li><font color=black>
   Enable AUA for all backup users, or the individual user(s) that you would like to enable the auto update for (refer to the Auto Update section in the <a href="http://download.ahsay.com/support/document/v8/guide_cbs_admin_v8.pdf">AhsayCBS Administrator's Guide</a> for details).
   <br/><br/><br>
  </font></li>
  
  
  <li><font color=black>
   Inform backup users to close their client user interface. The AUA cannot upgrade the client if the application user interface is opened. 
   <br/><br/><br>
  </font></li>
  
  
  <li><font color=black>
   Within the next 720-minutes, the client's AUA service will automatically check if the "index.xml" version number is greater than the installed version. If yes, the client will perform an auto update.
   <br/>
   <br/>
   Note: 
<br>
Note that the client version after an update will remain as the true client version (e.g. the official Ahsay release version), and not of the new "version" value.
  </font></li>
 </ol>
</html>


===== Keywords =====
force, aua, autoupdate, update, upgrade, autoupgrade, autoupdateagent, autoupgradeagent
User Tools

Site Tools

Page Tools
