✎ [V8] ISSUE: There is not enough space on the disk (insufficient free space on AhsayCBS server) [Ahsay Wiki]

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===== [V8] ISSUE: There is not enough space on the disk (insufficient free space on AhsayCBS server)   =====

<html>
 <b>
  Article ID:
 </b>
 8032
 <br/>
 <b>
  Reviewed:
 </b>
 2019-03-19
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 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayOBM / AhsayACB: 8.1 to 8.x
 <br/>
 OS: All platforms
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 <br/>
</html>
===== Problem Description =====
<html>
 When performing a backup of any type, the following error message is received in the backup report:
 <br/>
 <table 800"="" border="0" cellpadding="0" cellspacing="0" width="700">
  <tr>
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    No.
   </td>
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    Type
   </td>
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    Timestamp
   </td>
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    Log
   </td>
  </tr>
  <tr>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    *
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    info
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    YYYY/MM/DD hh:mm:ss
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    Start running pre-commands
   </td>
  </tr>
  <tr>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    *
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    ...
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    ...
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    ...
   </td>
  </tr>
  <tr>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    *
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <font color=#FF0000>
     erro</font>
    </b>
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <font color=#FF0000>YYYY/MM/DD hh:mm:ss</font>
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <font color=#FF0000>There is not enough space on the disk</font>
   </td>
  </tr>
  <tr>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    *
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    ...
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    ...
   </td>
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    ...
   </td>
  </tr>
 </table>
</html>


===== Cause =====
<html>
 The message suggests that there are insufficient disk space available on the AhsayCBS installation volume (volume where AhsayCBS is installed), or the user home of the corresponding backup account.
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===== Resolution =====
<html>
 To resolve the issue, free up sufficient disk space on the AhsayCBS installation volume or the user home volume in concern.
 <br/>
 <br/>
 Alternatively, you can also create new user storage to your AhsayCBS server, then move selective backup accounts to the new user home to free up disk space. &nbsp; Refer to the following KB article for instruction on how to add additional user storage:
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 <br/>
 <a href="http://wiki.ahsay.com/doku.php?id=public:8031_faq:how_to_add_additional_user_storage_to_ahsaycbs">FAQ: How to add additional user storage to AhsayCBS?</a>
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 <br/>
 You can also move backup accounts with the <b>Move / Export / Import Users</b> feature on the AhsayCBS web console at <b>Backup / Restore</b> &gt; <b>User, Groups &amp; Policies</b>.
 <br/>
 <br/>
 Refer to the <a href="http://download.ahsay.com/support/document/v8/guide_cbs_admin_v8.pdf">AhsayCBS Administrator's Guide</a> for further details.
</html>



===== Keywords =====
disk space, move, migrate
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