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public:8020_faq:faq_about_ahsay_cloud_backup_suite_8 [2019/01/31 14:59] edward.chan |
public:8020_faq:faq_about_ahsay_cloud_backup_suite_8 [2021/12/07 17:38] (current) anna.olalia |
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- | ===== FAQ: Frequently Asked Questions about Ahsay Cloud Backup Suite 8 ===== | + | ===== [V8] FAQ: Frequently Asked Questions about Ahsay Cloud Backup Suite 8 ===== |
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- | Ahsay Software: 8.1 or above | + | Ahsay Software: 8.1 to 8.x |
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OS: All platforms | OS: All platforms | ||
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- | Answer) A data integrity check can only be started via the client application or via API call. Refer to the following KB article for details: | + | Answer) A data integrity check can only be started via the client application. Please refer to the following KB articles for details: |
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- | Disadvantage of such indexing system is that, as all data of each account are indexed with only 2 files, the possibility of multiple processes (e.g. replication, rebuild, backup, restore) accessing the same index file increase. | + | The disadvantage of such indexing system is that, as all data of each account are indexed with only 2 files, the possibility of multiple processes (e.g. replication, rebuild, backup, restore) accessing the same index file increase. |
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- | Accounts' setting and backup sets' setting are no longer saved within each account's user home path (e.g. as 'Profile.xml' in previous version). They are now saved in a single location within AhsayOBS's installation directory (refer to the previous Q & A for details). Only user logs, backup client logs, backup reports, and other individual account's information, such as account storage logs are saved within the 'db' folder. | + | Accounts' setting and backup sets' settings are no longer saved within each account's user home path (e.g. as 'Profile.xml' in previous version). They are now saved in a single location within AhsayOBS's installation directory (refer to the previous Q & A for details). Only user logs, backup client logs, backup reports, and other individual account's information, such as account storage logs are saved within the 'db' folder. |
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- | For changes that occurs on the client computer (e.g. moved files, updated files), files are not moved within the backup destination (e.g. AhsayOBS, local destination, cloud service destination) across different directories, across the 'Current' and 'Retention' directories as in the previous file structure. Instead, the index files would be updated to reflect the changes, reducing the I/O operation on the backup destination. | + | For changes that occur on the client computer (e.g. moved files, updated files), files are not moved within the backup destination (e.g. AhsayOBS, local destination, cloud service destination) across different directories, across the 'Current' and 'Retention' directories as in the previous file structure. Instead, the index files would be updated to reflect the changes, reducing the I/O operation on the backup destination. |
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- | Answer) AhsayACB can only be installed on Windows 'desktop' operating system, such as Windows 7, 8, 10 ... etc. | + | Answer) AhsayACB can only be installed on Windows 'desktop' operating system, such as Windows Vista, 7, 8, 8.1, 10 ... etc. |
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- | The following error message will be displayed when installing AhsayACB on a Windows server operating system, such as Windows Server 2012: | + | The following error message will be displayed when installing AhsayACB on a Windows server operating system, such as Windows Server 2008/2012/2016/2019: |
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