User Tools

Site Tools


Sidebar

Announcement

Ahsay Backup Software

Backup Set Types

Supported Storage

Features in OBM / ACB

Features in CBS

Brand and Customize

License

Documentation

Performance Testing

FAQs and Known Issues

Can't Find What You Need?

public:5314_shared_restore_point_operation_failed_with_error_0x81000101

ISSUE: The shared restore point operation failed with error (0x81000101) (MS Windows System / System State backup)

Article ID: 5314
Reviewed: 02/03/2018

Product Version:
AhsayACB / AhsayOBM: 7.3.0.0 or above
OS: Windows

Problem Description

When performing a MS Windows System or System State backup, the following error message is displayed on the backup client interface, or in the backup report:

No. Type Timestamp Log
* ... ... ...
* info ... [ ... ] "The operation ended before completion."
* info ... [ ... ] "The shared restore point operation failed with error (0x81000101). The creation of a
shadow copy has timed out. Try this operation again"
* erro YYYY/MM/DD hh:mm:ss [ ... ] "[Error]"
* ... ... ...

Cause

The error message suggests that the operation to create a shadow copy of the volumes being backed up has timeout.

Resolution

By default, the shadow copy creation timeout limit is set to 10 minutes.  Try increasing the timeout limit on the affected computer to resolve the issue:

  1. From Task Manager, run regedit


  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SPP


  3. Right-click on an empty space, click New, then DWORD (32-bit) Value with name CreateTimeout


  4. Double-click on CreateTimeout, change the value to 1200000 (e.g. 2 * 10 * 60 * 1000 = 20 minutes) Decimal based

Keywords

vss, system, state, ad, image, 0x81000101, bare, metal, bare-metal, baremetal

public/5314_shared_restore_point_operation_failed_with_error_0x81000101.txt · Last modified: 2018/03/02 17:50 by edward.chan