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public:5310_source_cannot_include_location_for_storing_system_backup [2018/02/27 15:21]
edward.chan
public:5310_source_cannot_include_location_for_storing_system_backup [2018/03/02 09:37] (current)
edward.chan
Line 1: Line 1:
 +===== ISSUE: Backup Source cannot include the location for storing the system backup (MS Windows System backup) =====
  
 +<​html>​
 + <​b>​
 +  Article ID:
 + </​b>​
 + 5310
 + <​br/>​
 + <​b>​
 +  Reviewed:
 + </​b>​
 + ​27/​02/​2018
 + <​br/>​
 + <​br/>​
 + <​b>​
 +  Product Version:
 + </​b>​
 + <​br/>​
 + ​AhsayACB / AhsayOBM: 7.3.0.0 or above
 + <​br/>​
 + OS: Windows Vista, 7, 8, 8.1, 10
 +</​html>​
 +
 +
 +===== Problem Description =====
 +<​html>​
 +When creating a MS Windows System backup set, the following error message is displayed on the backup client interface:
 +<br>
 +<br>
 +<​i>​Backup Source cannot include the location for storing the system backup</​i>​
 +<br>
 +<br>
 +<img alt="​Temp Location"​ style="​width:​75%"​ src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​cannot_include_temp.png"/>​
 +<br>
 +<br>
 +</​html>​
 +
 +===== Cause =====
 +<​html>​
 +The message suggests the temporary storage location is invalid.
 +<br>
 +<br>
 +It is a requirement of Windows Backup Feature (WBAdmin.exe) that the volume selected for storage must be different than the volume selected for backup. In other words, you cannot configure a backup of C:\ and have the temporary storage location configured to C:\ as well.
 +</​html>​
 +
 +
 +===== Resolution =====
 +<​html>​
 +To resolve the issue, select another volume for the temporary location of the system backup.
 +<br>
 +<br>
 +<img alt="​Temp Location"​ style="​width:​75%"​ src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​cannot_include_temp_2.png"/>​
 +</​html>​
 +
 +
 +
 +===== Keywords =====
 +client, platform, windows, systemstate,​ system, storage, ad, image
public/5310_source_cannot_include_location_for_storing_system_backup.txt · Last modified: 2018/03/02 09:37 by edward.chan