✎ [V7] ISSUE:"Falied to list file (the media is write protected.)" when mounting a VMware ESXi/vCenter Window 10 guest VM virtual disk using Granular Restore [Ahsay Wiki]

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=====  [V7] ISSUE:"Falied to list file (the media is write protected.)" when mounting a VMware ESXi/vCenter Window 10 guest VM virtual disk using Granular Restore   =====

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  Article ID:
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 5275
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  Reviewed:
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 2017-09-01
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  Product Version:
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 AhsayOBM: 7.13.0.x
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 OS: Windows
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<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
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===== Problem Description =====
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 When mounting a VMware ESXi / vCenter backup set Window 10 guest VM virtual disk using granular restore the following error message is shown
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"Falied to list file (the media is write protected.)"
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    <img style="width:65%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5275_0.png"/>
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===== Cause =====
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This is a know issue with AhsayOBM version 7.13.0.x
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===== Resolution =====
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To resolve the issue, patch the AhsayOBM client application to version 7.17.0.50 or above.  The instruction can be found by <a href="http://wiki.ahsay.com/doku.php?id=public:5146_faq:how_to_install_the_latest_patch_set_for_ahsayobm_ahsayacb">Clicking Here</a>.
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===== Keywords =====
 VMware, ESXi, vCenter, granular restore, Windows 10, virtual disk, mount

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