Ahsay Backup Software

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ISSUE:"Falied to list file (the media is write protected.)" when mounting a VMware ESXi/vCenter Window 10 guest VM virtual disk using Granular Restore

Article ID: 5275
Reviewed: 01/09/2017

Product Version:
AhsayOBM: 7.13.0.x
OS: Windows

Problem Description

When mounting a VMware ESXi / vCenter backup set Window 10 guest VM virtual disk using granular restore the following error message is shown

"Falied to list file (the media is write protected.)"


This is a know issue with AhsayOBM version 7.13.0.x


To resolve the issue, patch the AhsayOBM client application to version or above. The instruction can be found by Clicking Here.


VMware, ESXi, vCenter, granular restore, Windows 10, virtual disk, mount

public/5275_issue/falied_to_list_file_the_media_is_write_protected._when_mounting_a_vmware_esxi_vcenter_window_10_guest_vm_virtual_disk_using_granular_restore.txt · Last modified: 2019/03/20 15:28 by edward.chan