Sidebar

Announcement

Ahsay Backup Software

Backup Set Types

Supported Storage

Features in OBM / ACB

Features in CBS

Brand and Customize

License

Documentation

Performance Testing

FAQs and Known Issues

Can't Find What You Need?

public:5271_issue:failed_to_mkdirs_path:settings_com.ahsay.afc.cloud.d:rpsmanager.list_failed_to_list_path:reason:java.net.connectexception:connection_timed_out:connect_error_when_enabling_replication_to_another_ahsaycbs_server

ISSUE: Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: [RpsManager.list] Failed to list path: . Reason: java.net.ConnectException: Connection timed out: connect) (cannot enable replication)

Article ID: 5271
Reviewed: 14/08/2017

Product Version:
AhsayCBS: 7.13.0.0 or above
OS: All platforms

Problem Description

When enabling replication to another AhsayCBS server the following error is shown on the AhsayCBS web console when saving the settings

Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: [RpsManager.list] Failed to list path: . Reason: java.net.ConnectException: Connection timed out: connect)

Cause

This issue can occur if the hostname or IP address entered in the Host Name value is incorrect.

Resolution

To resolve the issue, verify if the hostname or IP address of the AhsayCBS (Accepting Data) server or replication server is correct:

For installation on Windows:

  1. Open a web browser on the AhsayCBS backup server.
  2. Enter the hostname or IP address of the AhsayCBS (Accepting Data) server or replication server.
  3. If the hostname or IP address is correct, the AhsayCBS web console should be displayed.
For installation on Linux / Unix:

  1. Login to the AhsayCBS backup server using ssh as root.
  2. Use the 'ping' command such as 'ping ${hostname}' or 'ping ${IP_address}' to verify if it resolves correctly.

Keywords

replication, sender, receiver, hostname

public/5271_issue/failed_to_mkdirs_path/settings_com.ahsay.afc.cloud.d/rpsmanager.list_failed_to_list_path/reason/java.net.connectexception/connection_timed_out/connect_error_when_enabling_replication_to_another_ahsaycbs_server.txt · Last modified: 2018/07/31 10:34 by edward.chan