✎ [V7] ISSUE: "[CloudException.ConnectFailedExpt] [SFtpManager.login] Failed to access SFTP" error when creating a VMware ESXi backup set [Ahsay Wiki]

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===== [V7]  ISSUE: "[CloudException.ConnectFailedExpt] [SFtpManager.login] Failed to access SFTP" error when creating a VMware ESXi backup set   =====

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 <b>
  Article ID:
 </b>
 5270
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 <b>
  Reviewed:
 </b>
 2017-08-14
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 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayOBM: 7.11.0.0 to 7.x
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 OS: All
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<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>


===== Problem Description =====
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When creating a VMware ESXi backup set on AhsayOBM, the following error message is displayed:
<br><br>
[CloudException.ConnectFailedExpt] [SFtpManager.login] Failed to access SFTP


<br><br>
    <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5270_0.png"/>
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 <br/>
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===== Cause =====
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 The SSH setting is disabled on the VMware ESXi host.
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 <br/>
 To perform a backup of guest virtual machines on a VMware host, AhsayOBM needs to login to the VMware host with ssh using the root account via port 22 (default).
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===== Resolution =====
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 To resolve this issue:
 <br/>
 <ol style="list-style-type: decimal">
  <li><font color=black>
   Enable SSH on the VMware using the following instructions
   <a class="postlink" href="https://docs.vmware.com/en/VMware-vSphere/index.html?topic=%2Fcom.vmware.vcli.getstart.doc%2Fcli_jumpstart.3.6.html">
    https://docs.vmware.com/en/VMware-vSphere/index.html?topic=%2Fcom.vmware.vcli.getstart.doc%2Fcli_jumpstart.3.6.html
   </a>
  </font></li>
  <li><font color=black>
   After enabling SSH verify the setup is correct by using telnet from the AhsayOBM machine, i.e. telnet esxi_host 22
  </font></li>
 </ol>
 <b>
  Reference:
 </b>
 <br/>
 <a class="postlink" href="https://serenity-networks.com/how-to-enable-ssh-on-vmware-esxi-5-5-5-6-all-other-versions/">
  https://serenity-networks.com/how-to-enable-ssh-on-vmware-esxi-5-5-5-6-all-other-versions/
 </a>
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===== Keywords =====
 VMware, ESXi, enable ssh, port 22

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