✎ [V7] ISSUE:"[OneDriveManager.getAppName] Invalid sClientid: null" error after selecting OneDrive backup destination to restore files [Ahsay Wiki]

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===== [V7]  ISSUE:"[OneDriveManager.getAppName] Invalid sClientid: null" error after selecting OneDrive backup destination to restore files   =====

<html><div class="content">
 <b>
  Article ID:
 </b>
 5261
 <br/>
 <b>
  Reviewed:
 </b>
 2017-07-28
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayOBM / AhsayACB: 7.5.0.0  to 7.x
 <br/>
 OS: ALL
 <br/>
 <br/>
</html>

<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>


===== Description =====
<html>
 When performing a restore on AhsayOBM/AhsayACB the following error is shown after selecting OneDrive or OneDrive for Business backup destination
 <b>
  "[OneDriveManager.getAppName] Invalid sClientid: null"
 </b>
 .
 <br/>
 <br/>
    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5261_0.png"/>
 <br/>
 <br/>
</html>
===== Cause =====
<html>
 The OneDrive authentication token has expired. This could be caused by long periods without regular use, i.e. no regular backups or restore from the backup destination.
 <br/>
 <br/>
</html>
===== Resolution =====
<html>
 To resolve this problem, refresh the OneDrive authentication token:
 <br/>
 <span>
 </b>
 <br/>
 <ol style="list-style-type: decimal">
  <li><font color=black>
   On the AhsayOBM/AhsayACB UI
  </font></li>
  <li><font color=black>
   Go to [Backup Sets] and select the affected backup set.
  </font></li>
  <li><font color=black>
   Click on the OneDrive Destination.
   <br/>
      <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5261_1.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Click on the
   <b>
    Refresh
   </b>
   button.
   <br/>
      <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5261_2.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   A web browser session will be launched. Enter the OneDrive login credentials.
   <br/>
      <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5261_3.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Copy the authorization code for OneDrive.
   <br/>
      <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5261_4.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Paste the authorization code back to AhsayOBM/AhsayACB and click
   <b>
    OK
   </b>
   .
   <br/>
      <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5261_5.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   After the authorization code has been verified. Click
   <b>
    OK
   </b>
   to continue.
   <br/>
      <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5261_6.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Click
   <b>
    Save
   </b>
   to update the backup set.
   <br/>
      <img style="width:75%; border:thin solid black" style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5261_7.png"/>
   <br/>
   <br/>
  </font></li>
 </ol>
</html>
===== Keywords =====
 OneDrive, OneDrive for Business, Office 365, expired token, OAuth
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