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public:5243_issue:the_specified_virtual_machine_could_not_be_found._warning_is_shown_on_vmware_workstation_scheduled_backup_job
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[V7] ISSUE: "The specified virtual machine could not be found" warning is shown on VMware Workstation scheduled backup
This article only applies to Ahsay software version 7
Article ID:
5243
Reviewed:
2017-06-09
Product Version:
AhsayOBM : 7.5 to 7.x
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
Problem Description
When performing a scheduled backup job on VMware Workstation following warning is shown in the backup log:
| No. | Type | Timestamp | Log |
| * | info | ... | ... |
| * | warn | YYYY/MM/DD hh:mm:ss | The specified virtual machine could not be found. |
| * | info | ... | ... |
Cause
The guest VM is located on a network drive. The AhsayOBM scheduler service by default is using a local system account and therefore does not have permission to access the guest VM on the network destination.
Resolution
To resolve the issue, modify the
Log on
setting of the
Ahsay Online Backup Manager Services
to an account with sufficient permission to access the network backup destination.
- Under Control Panel , open Administrative Tools then Services .
- Right click on Ahsay Online Backup Manager Services , select the Log on tab.
- Select the This Account option.
- Enter the login credentials of an account with sufficient permission.
- Restart the service afterward.
Keywords
VMware Workstation, network drive, scheduled backup, scheduler, permission
public/5243_issue/the_specified_virtual_machine_could_not_be_found._warning_is_shown_on_vmware_workstation_scheduled_backup_job.txt · Last modified: 2021/12/16 05:07 by anna.olalia