✎ [V7] ISSUE: Connector settings are missing after upgrading AhsayOBS / AhsayCBS to version 7.7.0.0 with executable file (cbs-win.exe) [Ahsay Wiki]

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===== [V7] ISSUE: Connector settings are missing after upgrading AhsayOBS / AhsayCBS to version 7.7.0.0 with executable file (cbs-win.exe)   =====

<html>
 <span style="font-weight: bold">
  Article ID:
 </span>
 5156
 <br/>
 <span style="font-weight: bold">
  Reviewed:
 </span>
 2016-05-13
 <br/>
 <br/>
 <span style="font-weight: bold">
  Product Version:
 </span>
 <br/>
 AhsayCBS: 7.7.0.0
 <br/>
 OS: Windows
</html>


<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>

===== Problem Description =====
<html>
For AhsayOBS / AhsayCBS server with more than 2 connectors configured, connector settings are missing after upgrading the backup server application to AhsayCBS version 7.7.0.0.
 <br/>
 <br/>
 Note:
 <br/>
 This issue will only affect AhsayOBS / AhsayCBS installation on Windows, for upgrade performed with the cbs-win.exe executable file.
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===== Cause =====
This is a known issue with the AhsayCBS version 7.7.0.0 upgrade executable file. Only the second last and last connectors in the connect list (within the server.xml configuration file) was migrated during the upgrade process.


===== Resolution =====
<html>
This issue has been resolved in AhsayCBS version 7.9.0.0 or above. Please use the latest AhsayCBS installer to perform the upgrade, you can obtain the latest installer from our website at
<br>
<br>
<a href="https://ahsay.com/jsp/en/home/index.jsp?pageContentKey=ahsay_downloads_latest-software_ahsaycbs">https://ahsay.com/jsp/en/home/index.jsp?pageContentKey=ahsay_downloads_latest-software_ahsaycbs</a>
<br>
<br>
If the upgrade was performed already, login to the AhsayCBS console to re-configure the connector settings:
 <br/>
 <ol>
  <li>
   <font color=black>Select <b>Basic</b> under <b>System Settings</b></font>
   <br>
   <br>
      <img style="width:12%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5156_0.png"/>
   <br>
   <br>
  </li>
  <li>
   <font color=black>Recreate the missing connectors under the <b>Connectors</b> section of the setting menu.</font>
   <br>
   <br>
      <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5156_1.png"/>
  </li>
 </ol>
</html>


===== Keywords =====
cannot, connect, connector, http, https, connection, upgrade, patch

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