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public:5154_issue:building_customized_installers_is_prohibited_by_this_license_cannot_build_custom_installer_via_ahsaycbs

ISSUE: Building customized installers is prohibited by this license (Cannot build custom installer via AhsayCBS)

Article ID: 5154
Reviewed: 12/01/2016

Product Version:
AhsayCBS: 7.5.0.0 or above
OS: All platforms

Problem Description

When building a branded installer on the AhsayCBS console, the following error message is displayed:

Building customized installers is prohibited by this license. Please contact us for details.


Cause

This issue can occur if:


Resolution

In order to build your own customized software installer on the AhsayCBS console, the license applied on the server must have Rebranding Option enabled, and the license must be under a valid Support Maintenance Plan .

Visit our website at https://shop.ahsay.com or contact our Sales Representatives to purchase the Rebranding Option or to renew the Support Maintenance Plan


Note: To check on the maintenance expiry date of your license, login to the AhsayCBS console:

  1. Select [License] under [System Settings]:


  2. Scroll down to the bottom of the page to check on the [Maintenance Expiry Date].

Keywords

upload, branding, custom, customize, customization, rebrand

public/5154_issue/building_customized_installers_is_prohibited_by_this_license_cannot_build_custom_installer_via_ahsaycbs.txt · Last modified: 2018/06/27 12:17 by mike.gong