✎ [V7] ISSUE: Index file for destination of backup set is found to be corrupted (User prompted to delete all data when performing data integrity check) [Ahsay Wiki]

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=====[V7] ISSUE: Index file for destination of backup set is found to be corrupted (User prompted to delete all data when performing data integrity check)    =====

<html>
 <b>
  Article ID:
 </b>
 5153
 <br/>
 <b>
  Reviewed:
 </b>
 2016-05-04
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayOBM / AhsayACB: Pre-7.7.0.0
 <br/>
 OS: All platforms
</html>


<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>

===== Problem Description =====
<html>
The following error message is displayed when performing a
 <a class="postlink" href="http://wiki.ahsay.com/doku.php?id=public:5004_how_to_run_a_data_integrity_check">
  Data Integrity Check</a>:
 <br> 
 <br>
 <i>
  Index file for destination "%Destination%" of backup set "%Backup Set Name%" is found to be corrupted.  It is required to delete all data in this destination to fix this problem.  Do you want to do so?
 </i>
 <br/>
    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5153_0.png"/>
<br/>
 Index corruption may lead to various error messages:
 <br/>
 <br/>
 <ul>
  </li><font color=black>
   <i>
    <font color=black>Failed to commit journal, caused by [RuntimeException] [CommitJournal.run] error</font>
   </i>
  </font></li>
  </li><font color=black>
   <i>
    <font color=black>Missing BDB file while journal file exist</font>
   </i>
  </font></li>
 </ul>
 Note:
 <br/>
 User is prompted to delete all data due to index corruption.
</html>


===== Cause =====
The message suggests that the index files of the corresponding backup set are corrupted.


===== Resolution =====
<html>
Handling of corrupted index had been improved since AhsayOBM / ACB version 7.7.0.0.  Please patch the AhsayOBM / ACB application to version 7.7.0.0 or above. The instructions can be found by 
<a href="http://wiki.ahsay.com/doku.php?id=public:5146_faq:how_to_install_the_latest_patch_set_for_ahsayobm_ahsayacb">Clicking Here</a>.
</html>


===== Keywords =====
crc, integrity, rebuild, rebuilt

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