✎ [V7] ISSUE: Retry sending block in x second(s) (existing backup set of AhsayOBM / ACB version 6 connecting to AhsayCBS with bandwidth control enabled) [Ahsay Wiki]

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===== [V7] ISSUE: Retry sending block in x second(s) (existing backup set of AhsayOBM / ACB version 6 connecting to AhsayCBS with bandwidth control enabled)   =====

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 <b>
  Article ID:
 </b>
 5130
 <br/>
 <b>
  Reviewed:
 </b>
 2016-01-29
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayCBS: 7.5.0.0 - 7.5.0.2
 <br/>
 OS: All platforms
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<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>

===== Problem Description =====
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For version 6 AhsayOBM / ACB client connecting to AhsayCBS (version 7.5.0.0 - 7.5.0.2), if the bandwidth control setting was previously enabled for the backup user (e.g. set to 1M Bits / Second):
 <br/>
    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5130_0.png"/>
<br/>
 When performing a backup, the backup job cannot complete:
 <br>
 <br>
    <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5130_1.png"/>
<br/>
 Further checking in the backup client logs, the following informative message is received:
 <br/>
 <br/>
 <i>
  [YYYY/MM/DD hh:mm:ss] [info] Downloading server file list ...
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Downloading server file list ... Completed
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Reading backup source from hard disk ...
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Uploading New Directory ... Directory\File
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] [com.ahsay.obc.core.bset.file.G] ReUploadBlockExpt
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 60 second(s) (Directory\File)
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Reading backup source from hard disk ... Completed
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] [com.ahsay.obc.core.bset.file.G] ReUploadBlockExpt
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 120 second(s) (Directory\File)
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 180 second(s) (Directory\File)
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 240 second(s) (Directory\File)
  <br/>
  [YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 300 second(s) (Directory\File)
 </i>
 <br/>
 <br/>
 Note: This issue will only affect existing backup set created by AhsayOBM / ACB version 6 connecting to AhsayOBS version 6 (e.g. before the AhsayOBS server was upgraded to AhsayCBS).
 <br/>
 <br/>
 This issue will not affect new backup set created by AhsayOBM / ACB version 6 connecting to AhsayCBS version 7.
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===== Cause =====
This is a known issue with AhsayCBS version 7.5.0.0 - 7.5.0.2.


===== Resolution =====
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To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.  The instructions can be found by 
<a href="http://wiki.ahsay.com/doku.php?id=public:5145_faq:how_to_install_the_latest_patch_set_for_ahsaycbs">Clicking Here</a>.
</html>


===== Keywords =====
network, retry, connection, re-try
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