✎ [V7] ISSUE: RDR License Error displayed and alert emails are sent for AhsayCBS setup that does not use the Redirector module [Ahsay Wiki]

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===== [V7] ISSUE: RDR License Error displayed and alert emails are sent for AhsayCBS setup that does not use the Redirector module   =====

<html>
 <b>
  Article ID:
 </b>
 5129
 <br/>
 <b>
  Reviewed:
 </b>
  2016-05-16
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayCBS: Pre-7.7.0.0
 <br/>
 OS: All platforms
</html>

<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>

===== Problem Description =====
<html>
For AhsayCBS server that does not use the Redirector module, RDR License Error is displayed in the AhsayCBS dashboard:
 <br/>
    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5129_0.png"/>
 <br/>
 Alert emails for AhsayRDR evaluation license expiration are also sent to AhsayCBS administrator.
</html>


===== Cause =====
This is a known issue with AhsayCBS version pre-7.7.0.0.


===== Resolution =====
<html>To resolve the issue, patch the AhsayCBS server application to version 7.7.0.0 or above. The instruction can be found by
 <a class="postlink" href="http://wiki.ahsay.com/doku.php?id=public:5145_faq:how_to_install_the_latest_patch_set_for_ahsaycbs">Clicking Here</a>.
</html>


===== Keywords =====
lic, license, rdr, ahsayrdr, obs, redirector, redirection

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