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public:5129_issue:rdr_license_error_displayed_and_alert_emails_are_sent_for_ahsaycbs_setup_that_does_not_use_the_redirector_module

ISSUE: RDR License Error displayed and alert emails are sent for AhsayCBS setup that does not use the Redirector module

Article ID: 5129
Reviewed: 16/05/2016

Product Version:
AhsayCBS: Pre-7.7.0.0
OS: All platforms

Problem Description

For AhsayCBS server that does not use the Redirector module, RDR License Error is displayed in the AhsayCBS dashboard:

Alert emails for AhsayRDR evaluation license expiration are also sent to AhsayCBS administrator.

Cause

This is a known issue with AhsayCBS version pre-7.7.0.0.

Resolution

To resolve the issue, patch the AhsayCBS server application to version 7.7.0.0 or above. The instruction can be found by Clicking Here.

Keywords

lic, license, rdr, ahsayrdr, obs, redirector, redirection

public/5129_issue/rdr_license_error_displayed_and_alert_emails_are_sent_for_ahsaycbs_setup_that_does_not_use_the_redirector_module.txt · Last modified: 2018/06/26 14:50 by mike.gong