✎ [V7] ISSUE: MS Exchange DAG server scheduled / continuous backup jobs are not running (Run scheduled backup on computers named setting is incorrect) [Ahsay Wiki]

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===== [V7] ISSUE: MS Exchange DAG server scheduled / continuous backup jobs are not running (Run scheduled backup on computers named setting is incorrect)   =====

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  Article ID:
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 5123
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  Reviewed:
 </b>
 2016-01-27
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  Product Version:
 </b>
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 AhsayOBM: 7.3.2.0 - 7.5.0.2
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 OS: Windows
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<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
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===== Problem Description =====
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Scheduled and continuous backup jobs of MS Exchange DAG server backup set are not running.
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 <br/>
Further checking on the "Run scheduled backup on computers named" setting of the corresponding backup set, ? is displayed as host name of the cluster members:
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 <br>
    <img src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5123_0.png" style="width:70%; border:thin solid black"/>
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 Note: To check on the "Run scheduled backup on computers named" setting, login to the AhsayCBS console
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 <b>Backup / Restore</b> &gt; <b>Users, Groups &amp; Policies</b> &gt; <b>Backup User</b> &gt; <b>Corresponding User</b> &gt; <b>Backup Set</b> &gt; <b>Corresponding Backup Set</b> &gt; <b>Backup Schedule / Continuous Backup</b>
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===== Cause =====
Computer name of the DAG members cannot be correctly configured, this is a known issue with AhsayOBM 7.3.2.0 - 7.5.0.2.


===== Resolution =====
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To resolve the issue, patch the AhsayOBM application on all affected DAG member servers to version 7.7.0.0 or above. The instructions can be found by 
<a href="http://wiki.ahsay.com/doku.php?id=public:5146_faq:how_to_install_the_latest_patch_set_for_ahsayobm_ahsayacb">Clicking Here</a>.
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Re-enable the backup schedule on each DAG member servers afterward:
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   In the AhsayOBM user interface, select <b>Backup Sets</b> &gt; <b>Corresponding Backup Set</b> &gt; <b>Backup Schedule \ Continuous Backup</b>
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   <br>
      <img src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5124_1.png" style="width:50%; border:thin solid black"/>
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===== Keywords =====
exch, exchange, msexchange, dag, cluster, scheduled, schedule, missed, miss

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