public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name
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public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name [2018/06/26 09:50] mike.gong |
public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name [2021/12/31 10:59] (current) kirk.lim |
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| - | ===== ISSUE: Access denied (cannot login to the AhsayCBS console via the host name) ===== | + | ===== [V7][V8] ISSUE: Access denied (cannot login to the AhsayCBS console via the host name) ===== |
| - | <html><div class="content"> | + | <html> |
| <b> | <b> | ||
| Article ID: | Article ID: | ||
| Line 10: | Line 10: | ||
| Reviewed: | Reviewed: | ||
| </b> | </b> | ||
| - | 14/01/2016 | + | 2020-10-07 |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| Line 17: | Line 17: | ||
| </b> | </b> | ||
| <br/> | <br/> | ||
| + | <!-- AhsayCBS: 7.3.0.0 - 7.13.0.6 --> | ||
| AhsayCBS: All | AhsayCBS: All | ||
| <br/> | <br/> | ||
| Line 24: | Line 25: | ||
| </html> | </html> | ||
| + | <html> | ||
| + | <!-- | ||
| + | <FONT COLOR=red SIZE=+1> | ||
| + | <B>ATTENTION</B> | ||
| + | 1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>] | ||
| + | </FONT> | ||
| + | --> | ||
| + | </html> | ||
| ===== Problem Description ===== | ===== Problem Description ===== | ||
| Line 32: | Line 41: | ||
| Access denied | Access denied | ||
| <br/> | <br/> | ||
| - | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_0.png"/> | + | <br> |
| + | <img style="width:65%;" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_0.png"/> | ||
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| Line 46: | Line 56: | ||
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| - | For example, if "backup.server.com" is used for for the system (System Settings > Basic > General > Host > Host Name): | + | For example, if "backup.server.com" is used for for the system (System Settings > Basic > General > Host > Host Name):<br><br> |
| - | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_1.png"/> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_1.png"/> |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| And "backup.server.com" is used for a Sub Admin account (System Settings > Basic > Administrative Access > Sub Admin > Profile > Host Name): | And "backup.server.com" is used for a Sub Admin account (System Settings > Basic > Administrative Access > Sub Admin > Profile > Host Name): | ||
| - | <br/> | + | <br/><br> |
| - | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_2.png"/> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_2.png"/> |
| <br/> | <br/> | ||
| </html> | </html> | ||
| Line 64: | Line 74: | ||
| <br/> | <br/> | ||
| To resolve the issue, modify the Host Name setting of the Sub Admin account: | To resolve the issue, modify the Host Name setting of the Sub Admin account: | ||
| + | |||
| <br/> | <br/> | ||
| - | <br/> | + | <ol> |
| - | <ol style="list-style-type: decimal"> | + | |
| <li><font color=black> | <li><font color=black> | ||
| On the AhsayCBS server, login to the AhsayCBS console via the IP address: | On the AhsayCBS server, login to the AhsayCBS console via the IP address: | ||
| - | <br/> | + | <br/><br> |
| - | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_3.png"/> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_3.png"/> |
| <br/> | <br/> | ||
| </font></li> | </font></li> | ||
| Line 76: | Line 86: | ||
| <li><font color=black> | <li><font color=black> | ||
| Select [System Settings] > [Basic]: | Select [System Settings] > [Basic]: | ||
| - | <br/> | + | <br/><br> |
| - | <img style="width:20%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_4.png"/> | + | <img style="width:15%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_4.png"/> |
| <br/> | <br/> | ||
| </font></li> | </font></li> | ||
public/5115_issue/access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name.1529977824.txt.gz · Last modified: 2020/10/07 16:44 (external edit)