public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name
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public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name [2020/10/07 17:32] yuk.cheng |
public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name [2020/11/25 17:33] edward.chan |
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| ===== ISSUE: Access denied (cannot login to the AhsayCBS console via the host name) ===== | ===== ISSUE: Access denied (cannot login to the AhsayCBS console via the host name) ===== | ||
| - | <html><div class="content"> | + | <html> |
| <b> | <b> | ||
| Article ID: | Article ID: | ||
| Line 17: | Line 17: | ||
| </b> | </b> | ||
| <br/> | <br/> | ||
| - | AhsayCBS: v7.3.0.0 - 7.13.0.6 | + | AhsayCBS: 7.3.0.0 - 7.13.0.6 |
| <br/> | <br/> | ||
| OS: All platforms | OS: All platforms | ||
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| Access denied | Access denied | ||
| <br/> | <br/> | ||
| - | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_0.png"/> | + | <br> |
| + | <img style="width:65%;" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_0.png"/> | ||
| <br/> | <br/> | ||
| <br/> | <br/> | ||
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| <br/> | <br/> | ||
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| - | For example, if "backup.server.com" is used for for the system (System Settings > Basic > General > Host > Host Name): | + | For example, if "backup.server.com" is used for for the system (System Settings > Basic > General > Host > Host Name):<br><br> |
| - | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_1.png"/> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_1.png"/> |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| And "backup.server.com" is used for a Sub Admin account (System Settings > Basic > Administrative Access > Sub Admin > Profile > Host Name): | And "backup.server.com" is used for a Sub Admin account (System Settings > Basic > Administrative Access > Sub Admin > Profile > Host Name): | ||
| - | <br/> | + | <br/><br> |
| - | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_2.png"/> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_2.png"/> |
| <br/> | <br/> | ||
| </html> | </html> | ||
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| <br/> | <br/> | ||
| To resolve the issue, modify the Host Name setting of the Sub Admin account: | To resolve the issue, modify the Host Name setting of the Sub Admin account: | ||
| + | |||
| <br/> | <br/> | ||
| - | <br/> | + | <ol> |
| - | <ol style="list-style-type: decimal"> | + | |
| <li><font color=black> | <li><font color=black> | ||
| On the AhsayCBS server, login to the AhsayCBS console via the IP address: | On the AhsayCBS server, login to the AhsayCBS console via the IP address: | ||
| - | <br/> | + | <br/><br> |
| - | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_3.png"/> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_3.png"/> |
| <br/> | <br/> | ||
| </font></li> | </font></li> | ||
| Line 76: | Line 77: | ||
| <li><font color=black> | <li><font color=black> | ||
| Select [System Settings] > [Basic]: | Select [System Settings] > [Basic]: | ||
| - | <br/> | + | <br/><br> |
| - | <img style="width:20%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_4.png"/> | + | <img style="width:15%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5115_4.png"/> |
| <br/> | <br/> | ||
| </font></li> | </font></li> | ||
public/5115_issue/access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name.txt · Last modified: 2021/12/31 10:59 by kirk.lim