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public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name [2020/10/07 17:32]
yuk.cheng
public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name [2020/11/25 17:33] (current)
edward.chan
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 =====  ISSUE: Access denied (cannot login to the AhsayCBS console via the host name)   ===== =====  ISSUE: Access denied (cannot login to the AhsayCBS console via the host name)   =====
  
-<html><div class="​content"​>+<​html>​
  <​b>​  <​b>​
   Article ID:   Article ID:
Line 17: Line 17:
  </​b>​  </​b>​
  <​br/>​  <​br/>​
- ​AhsayCBS: ​v7.3.0.0 - 7.13.0.6 ​+ ​AhsayCBS: ​7.3.0.0 - 7.13.0.6 ​
  <​br/>​  <​br/>​
  OS: All platforms  OS: All platforms
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  ​Access denied  ​Access denied
  <​br/>​  <​br/>​
-    ​<img style="​width:​75%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_0.png"/>​+<​br>​ 
 +    ​<img style="​width:​65%;" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_0.png"/>​
  <​br/>​  <​br/>​
 <br/> <br/>
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  <​br/>​  <​br/>​
  <​br/>​  <​br/>​
- For example, if "​backup.server.com"​ is used for for the system (System Settings &gt; Basic &gt; General &gt; Host &gt; Host Name): + For example, if "​backup.server.com"​ is used for for the system (System Settings &gt; Basic &gt; General &gt; Host &gt; Host Name):<​br><​br>​ 
-    <img style="​width:​75%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_1.png"/>​+    <img style="​width:​55%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_1.png"/>​
  <​br/>​  <​br/>​
 <br/> <br/>
  And "​backup.server.com"​ is used for a Sub Admin account (System Settings &gt; Basic &gt; Administrative Access &gt; Sub Admin &gt; Profile &gt; Host Name):  And "​backup.server.com"​ is used for a Sub Admin account (System Settings &gt; Basic &gt; Administrative Access &gt; Sub Admin &gt; Profile &gt; Host Name):
- <​br/>​ + <​br/​><br
-    <img style="​width:​75%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_2.png"/>​+    <img style="​width:​55%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_2.png"/>​
  <​br/>​  <​br/>​
 </​html>​ </​html>​
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  <​br/>​  <​br/>​
  To resolve the issue, modify the Host Name setting of the Sub Admin account:  To resolve the issue, modify the Host Name setting of the Sub Admin account:
 +
  <​br/>​  <​br/>​
- <​br/>​ + <​ol>​
- <​ol ​style="​list-style-type:​ decimal"​>+
   <​li><​font color=black>​   <​li><​font color=black>​
    On the AhsayCBS server, login to the AhsayCBS console via the IP address:    On the AhsayCBS server, login to the AhsayCBS console via the IP address:
-   <​br/>​ +   <​br/​><br
-      <img style="​width:​75%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_3.png"/>​+      <img style="​width:​55%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_3.png"/>​
    <​br/>​    <​br/>​
   </​font></​li>​   </​font></​li>​
Line 76: Line 77:
   <​li><​font color=black>​   <​li><​font color=black>​
    ​Select [System Settings] &gt; [Basic]:    ​Select [System Settings] &gt; [Basic]:
-   <​br/>​ +   <​br/​><br
-      <img style="​width:​20%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_4.png"/>​+      <img style="​width:​15%; border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5115_4.png"/>​
    <​br/>​    <​br/>​
   </​font></​li>​   </​font></​li>​
public/5115_issue/access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name.txt · Last modified: 2020/11/25 17:33 by edward.chan