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public:5102_issue:cannot_view_the_backup_restore_report_from_the_ahsaycbs_console_right_after_a_job_is_completed

ISSUE: Cannot view the backup / restore report from the AhsayCBS console right after a job is completed

Article ID: 5102
Reviewed: 08/01/2016

Product Version:
AhsayCBS: 7.3.2.0 or above
OS: All platforms

Problem Description

Cannot view the backup / restore report from the AhsayCBS console right after a job is completed.

In the AhsayCBS console at [Backup / Restore] > [Users, Groups & Policies] > [username] > [Report], there is no icon displayed for downloading the PDF report:


Cause

The backup / restore report may not be available immediately right after the backup / restore job is completed.

Starting from AhsayCBS version 7.3.2.0, backup and restore reports are generated by a system routine job of AhsayCBS, that is performed quarter hourly. The job is performed at 0, 15, 30 and 45th minutes of every hour.

Resolution

Simply wait for the report to be generated by the system routine job, the maximum waiting time should be less than 15 minutes.


Keywords

cannot, download, pdf, link, report

public/5102_issue/cannot_view_the_backup_restore_report_from_the_ahsaycbs_console_right_after_a_job_is_completed.txt · Last modified: 2018/06/25 18:22 by mike.gong