public:5099_issue:continuous_backup_job_does_not_clear_network_share_session_after_job_completion_for_backup_set_with_temp_directory_set_to_network_path

ISSUE: Continuous backup job does not clear network share session after job completion (for backup set with temp directory set to network path)

Article ID: 5099
Reviewed: 05/01/2016

Product Version:
AhsayACB / AhsayOBM: 7.3.2.0 - 7.5.0.0
OS: Windows

Problem Description

For backup set with the temporary directory set to a network volume, the network share session is not cleared after a continuous backup job is completed:

This build up of network share session will eventually cause sub-sequence backups to fail with the following error in the Backup Job Logs (YYYY-MM-DD-hh-mm-ss.log) :

[YYYY/MM/DD hh:mm:ss] [info] [backupset_id] NetUse Login:domain\administrator Password:??? Path:\\network\share Error: No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept.

[YYYY/MM/DD hh:mm:ss] [erro] [backupset_id] Failed to access "\\network\share" in destination "Destination Name".


Note:
This issue will only affect jobs performed with the Continuous Backup option.

Cause

This is a known issue with AhsayOBM / ACB version 7.3.2.0 - 7.5.0.0.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above. The instructions can be found by Clicking Here.

Keywords

network, share, cdp, cb, connection, mapped

public/5099_issue/continuous_backup_job_does_not_clear_network_share_session_after_job_completion_for_backup_set_with_temp_directory_set_to_network_path.txt · Last modified: 2018/06/25 15:45 by mike.gong