✎ [V7] ISSUE: Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled [Ahsay Wiki]

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.

===== [V7] ISSUE: Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled   =====

<html>
 <b>
  Article ID:
 </b>
 5095
 <br/>
 <b>
  Reviewed:
 </b>
 2015-12-30
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayACB / AhsayOBM: 7.3.2.0 to 7.x
 <br/>
 OS: All platforms
</html>


<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>


===== Problem Description =====
<html>
The manual backup job is interrupted by the scheduler, if the backup set's schedule setting has "stop after x hours" enabled, and the in-progress job overlapped with a scheduled backup time of the same backup set.

The following error message is displayed on the backup client interface, or in the backup report:
 <br/>
 <br/>
 Backup Interrupted by Scheduler
 <br/>
    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5095_0.png"/>
 <br/>
 Note:
 <br/>
 This issue will only affect backup set with backup schedule that has "stop after x hours" enabled:
 <br/>
 <br/>
    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5095_1.png"/>
 <br/>
</html>

===== Cause =====
<html>
This is a known issue with AhsayOBM / ACB version 7.3.2.0 - 7.5.0.0.
 <br/>
 <br/>
 The manual backup job should not be interrupted by scheduler even if the "stop after x hours" option is enabled (e.g. the setting should only applies to scheduled backup job).
</html>

===== Resolution =====
<html>
To resolve the issue, patch the AhsayOBM / ACB application to version 7.7.0.0 or above.
 <br/>
 <br/>
The instructions can be found by <a class="postlink" href="http://wiki.ahsay.com/doku.php?id=public:5146_faq:how_to_install_the_latest_patch_set_for_ahsayobm_ahsayacb">Clicking Here</a>.
</html>

===== Keywords =====
interrupted, stop, can't, cannot, complete, finish

User Tools

Site Tools

Page Tools