Article ID:
8076
Reviewed:
2020-04-20
Product Version:
AhsayOBM: 8.1.0.0 to 8.x
OS: Windows
When performing a MS Exchange database restore, the following error message is received in the restore report:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | ... |
| * | erro | YYYY/MM/DD hh:mm:ss |
[PostRestoreExchangeTask.run(Exchange)][mountDatabase] Failed to mount database "database". Error: An Active
Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (hr=0x80004005, ec=1108)" |
| * | ... | ... | ... |
The message is returned by the Exchange Server, indicating that the DomainName\Exchange Servers group is not assigned the "Manage auditing and security log" user right.
To resolve the issue, ensure that the "Manage auditing and security log" user right is assigned.
Refer to the following Microsoft document for details:
https://support.microsoft.com/en-us/help/925825/event-id-9519-and-error-0x80004005-when-you-try-to-mount-a-database-in
unable, mount, db, active manager operation failed, 0x80004005