Table of Contents

[V7] ISSUE: MSSQL Server databases are not shown in AhsayOBM backup source if the hostname of the database server is longer than 15 characters

Article ID: 5202
Reviewed: 2016-10-05

Product Version:
AhsayOBM: 7.5.0.0 - 7.7.2.0
OS: Windows

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

Problem Description

When creating a MS SQL database backup set for a SQL server with hostname longer than 15 characters, no database is displayed in the Backup Source menu:

Cause

This is a known issue with AhsayOBM version 7.5.0.0 - 7.7.2.0.

Resolution

To resolve the issue, patch the AhsayOBM application to version 7.9.0.0 or above. The instructions can be found by Clicking Here.

Keywords

MSSQL Server, database, backup source, hostname