Article ID: 5080
Reviewed: 2015-12-24

Product Version:
AhsayACB / AhsayOBM: 7.3.2.0 to 7.x
OS: Windows

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

For MS Windows System / System State backup jobs that run longer than 5 minutes, if the backup set has no backup schedule, the backup job cannot run to completion.

The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

Note:
This issue will only affect backup set with backup schedule disabled.

This is a known issue with AhsayOBM / ACB version 7.3.2.0 - 7.5.0.0.

To resolve the issue, patch the AhsayOBM / ACB application to version 7.7.0.0 or above. The instructions can be found by Clicking Here.

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