===== [V7] ISSUE: "Cannot connect SSH, please check the SSH settings" error when creating a backup set on a VMware ESXi host =====
^ Article ID ^ Reviewed ^ AhsayOBM/AhsayACB ^ Operating System ^
| 5234 | 2017-03-15 | 7.5.0.0 to 7.x | Windows/Linux/Mac |
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description: =====
When creating a backup set on a VMware ESXi host the following error is shown by AhsayOBM **"Cannot connect SSH, please check the SSH settings"**.
{{:public:obmvmware_cannotconnectssh.png?direct&800|}}
===== Cause: =====
The SSH setting is disabled on the VMware ESXi host.
To perform a backup of guests' virtual machines on a VMware host, AhsayOBM needs to login to the VMware host on ssh using the root account via port 22 (default).
===== Resolution: =====
To resolve this issue:
1. Enable SSH on the VMware using the following instructions [[https://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.vcli.getstart.doc%2Fcli_jumpstart.3.6.html]]
2. After enabling SSH verify the setup is correct by using telnet from the AhsayOBM machine, i.e. telnet {VMware_host} 22
**Example:** The following information will be displayed by a VMware ESXi v5.5 host if SSH is enabled in response to telnet.
SSH-2.0-OpenSSH_5.6
**Reference:**
[[https://serenity-networks.com/how-to-enable-ssh-on-vmware-esxi-5-5-5-6-all-other-versions/]]
===== Keywords: =====
VMware, ESXi, enable ssh, port 22