===== [V8] ISSUE: Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (MS Exchange database restore) ===== Article ID: 8076
Reviewed: 2020-04-20

Product Version:
AhsayOBM: 8.1.0.0 to 8.x
OS: Windows ===== Problem Description ===== When performing a MS Exchange database restore, the following error message is received in the restore report:
No. Type Timestamp Log
* ... ... ...
* info ... ...
* erro YYYY/MM/DD hh:mm:ss [PostRestoreExchangeTask.run(Exchange)][mountDatabase] Failed to mount database "database". Error: An Active
Manager operation failed. Error: The database action failed. Error: Operation failed with message:
MapiExceptionDatabaseError: Unable to mount database. (hr=0x80004005, ec=1108)"
* ... ... ...
===== Cause ===== The message is returned by the Exchange Server, indicating that the DomainName\Exchange Servers group is not assigned the "Manage auditing and security log" user right. ===== Resolution ===== To resolve the issue, ensure that the "Manage auditing and security log" user right is assigned.

Refer to the following Microsoft document for details:

https://support.microsoft.com/en-us/help/925825/event-id-9519-and-error-0x80004005-when-you-try-to-mount-a-database-in ===== Keywords ===== unable, mount, db, active manager operation failed, 0x80004005