===== [V7] ISSUE: Cannot backup files and folders on Google Drive with name containing underscore character =====
Article ID:
5355
Reviewed:
2018-09-26
Product Version:
AhsayOBM: Pre-7.17.0.30
OS: Windows
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When performing a Cloud File backup for data on Google Drive, the following error message is displayed on the backup client interface, or in the backup report:
Note: This issue will only affect files and folders on Google Drive with name containing underscore ( _ ) (also called underline) character.
No. | Type | Timestamp | Log |
* | info | ... | Start [ Windows platforms (computer), AhsayOBM pre-7.17.0.30 ] |
* | ... | ... | ... |
* | info | ... | Finished running pre-commands |
* | erro | YYYY/MM/DD hh:mm:ss |
[New File] File="backup_source/path_with_slash_character" Error="com.ahsay. afc.bfs.cloud.o: [CloudFileSystem.createFile] Parent directory 'backup_source /path_with_slash_character' does not existrn at com.ahsay.afc.bfs.cloud.y.a (Unknown Source)rn at com.ahsay.afc.bfs.cloud.v.a(Unknown Source)rn at com. ahsay.cloudbacko.pc.a(Unknown Source)rn at com.ahsay.cloudbacko.pc.a(Unknown Source)rn at com.ahsay.afc.bfs.cloud.v.a(Unknown Source)rn at com.ahsay.obx. core.backup.file.d.a(Unknown Source)rn at com.ahsay.obx.core.backup.file.L. run(Unknown Source)rn at com.ahsay.afc.util.h$1.run(Unknown Source)rn at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)rn at java. util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)rn at java. lang.Thread.run(Unknown Source)rn" |
* | ... | ... | ... |