===== [V7] ISSUE: Failed to backup virtual machine (cannot backup Hyper-V VM with replication enabled) =====
Article ID:
5349
Reviewed:
2018-07-18
Product Version:
AhsayOBM: 7.3.0.0 to 7.x
OS: Windows
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When performing a Hyper-V VM backup, the following error message is displayed on the backup client interface, or in the backup report:
Note: This issue will only affect Hyper-V VM with Hyper-V Replication enabled.
The error message displayed for AhsayOBM version pre-7.15.6.55 and 7.15.6.55 or above are different.
No. | Type | Timestamp | Log |
* | info | ... | Start [ Windows platforms (computer), AhsayOBM pre-7.15.6.55 ] |
* | ... | ... | ... |
* | info | ... | Downloading server file list... Completed |
* | erro | YYYY/MM/DD hh:mm:ss |
Failed to backup virtual machine "guest_guid"., Reason = "A parameter cannot
be found that matches parameter name 'vmid'." |
* | ... | ... | ... |
No. | Type | Timestamp | Log |
* | info | ... | Start [ Windows platforms (computer), AhsayOBM 7.15.6.55 or above ] |
* | ... | ... | ... |
* | info | ... | Downloading server file list... Completed |
* | erro | YYYY/MM/DD hh:mm:ss |
Failed to backup virtual machine "guest_guid"., Reason = "Failed to take VM
snapshot. Error = [CreateVirtualSystemSnapshotV2] Error="The method call failed." (32775)" |
* | ... | ... | ... |