===== [V7] ISSUE: Failed to take VM recovery checkpoint. Error = Object reference not set to an instance of an object (Hyper-V VM backup job) =====
Article ID:
5337
Reviewed:
2018-05-04
Product Version:
AhsayOBM: Pre-7.15.4.10
OS: Windows
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When performing a Hyper-V VM backup, the following error message is displayed on the backup client interface, or in the backup report:
No. | Type | Timestamp | Log |
* | ... | ... | ... |
* | info | ... | Start running pre-commands |
* | info | ... | Finished running pre-commands |
* | erro | YYYY/MM/DD hh:mm:ss |
Failed to take VM recovery checkpoint. Error = Object reference not set to an instance of
an object., vm: virtual_machine_id |
* | ... | ... | ... |