===== [V7] ISSUE: Blank password is not allowed because of an account restriction ===== Article ID: 5300
Reviewed: 2018-02-08

Product Version:
AhsayOBM: Post-7.3
OS: Windows ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When creating a file backup set for a Windows computer with no password setup, the following error message is displayed:

Blank password is not allowed because of an account restriction. Please set a password for your account.

===== Cause ===== Even for a Windows computer with no password setup, a password is required if the pre-define backup sources (e.g. Desktop, Documents, Favorites, Outlook, Windows Live Mail) are selected as backup source.

===== Resolution ===== To resolve the issue, un-select all pre-define backup sources.

Manually select the corresponding folder and files afterward, by selecting I would like to choose the files to backup, then Show files. Select the corresponding directory path (e.g. C:\Users\username\Desktop). ===== Keywords ===== windows, pwd, password, blank, empty, no, pass-word