===== [V7] ISSUE: Building customized installers is prohibited by this license (Cannot build custom installer via AhsayCBS) =====
Article ID: 5154
Reviewed: 2016-02-12

Product Version:
AhsayCBS: 7.5.0.0 to 7.x
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When building a branded installer on the AhsayCBS console, the following error message is displayed:

Building customized installers is prohibited by this license. Please contact us for details.


===== Cause ===== This issue can occur if:

===== Resolution ===== In order to build your own customized software installer on the AhsayCBS console, the license applied on the server must have Rebranding Option enabled, and the license must be under a valid Support Maintenance Plan .

Visit our website at https://shop.ahsay.com or contact our Sales Representatives to purchase the Rebranding Option or to renew the Support Maintenance Plan


Note: To check on the maintenance expiry date of your license, login to the AhsayCBS console:
  1. Select [License] under [System Settings]:


  2. Scroll down to the bottom of the page to check on the [Maintenance Expiry Date].

===== Keywords===== upload, branding, custom, customize, customization, rebrand