Reviewed: 2016-02-12
Product Version:
AhsayCBS: 7.5.0.0 to 7.x
OS: All platforms
ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When building a branded installer on the AhsayCBS console, the following error message is displayed:
Building customized installers is prohibited by this license. Please contact us for details.
===== Cause ===== This issue can occur if:
- Rebranding Option is not purchased for the AhsayCBS license
- Support Maintenance Plan for the AhsayCBS license has expired
===== Resolution ===== In order to build your own customized software installer on the AhsayCBS console, the license applied on the server must have Rebranding Option enabled, and the license must be under a valid Support Maintenance Plan .
Visit our website at https://shop.ahsay.com or contact our Sales Representatives to purchase the Rebranding Option or to renew the Support Maintenance Plan
Note: To check on the maintenance expiry date of your license, login to the AhsayCBS console:
-
Select [License] under [System Settings]:
- Scroll down to the bottom of the page to check on the [Maintenance Expiry Date].
===== Keywords===== upload, branding, custom, customize, customization, rebrand